Legal notice

Site : https://www.lilliputiens.be

(Version of October 19th 2022)

This website is owned by Lilliputiens.

Publisher: JURATOYS SAS with capital of 1,600,000 euros, whose head office is located at 13 rue de l’industrie in ORGELET (39270), registered with the RCS of Lons le Saunier under number 453 389 660.

Intra-community VAT number: FR72 453 389 660

Telephone number: 03 84 25 40 26

Email address: info@lilliputiens.be

REP sectors / Unique identifier number and eco-organizations:

Packaging sector: FR215857_01JBAT (CITEO Member).

WEEE sector: FR004457_05DIMP (ECOLOGIC Member).

Batteries sector: FR004457_064H9B (COREPILE Member).

Toy sector: FR215857_12IXIM (ECO-MOBILIER Member).

Publication director: Antoine LACROIX

Host: Prestashop, 198, avenue de France, 75013 Paris

Terms and conditions of use

These are the terms and conditions of use of all websites available on https://www.lilliputiens.be and related entities (hereinafter referred to as the "Website"). These terms of use should be read in conjunction with the Lilliputiens Data Protection Statement. By using the website, you declare that you agree with these conditions of use.

In addition, the use of Lilliputiens' products and services is also subject to the terms and conditions of the agreement concluded by and between you or your company and Lilliputiens prior to such use. This includes, but is not limited to, the general terms and conditions and one or more sets of particular terms and conditions, if any. These documents can be made available upon request.

Intellectual Property

This website (including, but not limited to, the design, structure, layout and materials contained therein) is the exclusive property of Lilliputiens or its licensors and is protected by copyright and intellectual property laws.

You may not change, copy, store, reproduce, retransmit, broadcast, let, lease, license, distribute, sell, publish, broadcast, transfer or circulate any information, services, products or software obtained from the website or elsewhere without the express written consent of Lilliputiens.

You may, however, print pages from the website to the extent reasonably necessary for your use thereof.

The names and logos appearing on this website are registered trademarks of Lilliputiens. The trademarks used for the products or services of Lilliputiens are the property of Lilliputiens.

In addition, other names of products/services and/or companies mentioned on the website may constitute trademarks belonging to their respective owners.

Any reproduction for which authorization has been granted must include the following source: "© Lilliputiens - www.lilliputiens.be".


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End of the year inventory (From December 26, 2023 to January 5, 2024)

From December 26, 2024, it's inventory time! Shipments will not resume until the beginning of a new year full of surprises!

It is still possible to place orders on our e-shop, during this holiday season, but shipments will only resume at the beginning of next year, from January 5th 2025.

Service requests involving returns of products and spare parts are also affected by these paused activity dates.

Until when to order for Christmas?

You can order until 18/12/24 inclusive for delivery in France and until 16/12/24 in Belgium, Spain, Italy, and Germany. Within these deadlines, your package will be delivered before Christmas.

Where can I have a Lilliputiens order delivered?

Currently, we only deliver to Metropolitan France (including Corsica), the Principality of Monaco, Germany, Spain, Italy and of course Belgium.

What are the delivery methods and their prices?

For any basket over €40 including tax, delivery is free!

We offer the following delivery methods with our partners Colissimo and DPD:

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FOR METROPOLITAN FRANCE AND MONACO
  • Colissimo Domicile: Home delivery without signature, in 2 to 3 working days, at a rate of €8.90
  • Colissimo Collection point: Delivery to the post office, Pickup relay & Pickup Station lockers, in 2 to 3 working days, at a rate of €6.90
  • DPD Predict Domicile: Home delivery during time slots, in 2 to 3 working days, at a price of €8.90
  • DPD Pick Up: Delivery to relays, in 2 to 3 working days, at a price of €6.90
FOR BELGIUM
  • Colissimo Domicile: Home delivery without signature, in 2 to 3 working days, at a rate of €8.90
  • Colissimo Collection point: Delivery to the post office, Pickup relay & Pickup Station lockers, in 2 to 3 working days, price of €8.90
  • DPD Predict Domicile: Home delivery during time slots, in 2 to 3 working days, at a price of €8.90
FOR SPAIN
  • Colissimo Domicile: Home delivery without signature, in 2 to 3 working days, at a rate of €12.90
  • Colissimo Collection point: Delivery to the post office, Pickup relay & Pickup Station lockers, in 2 to 3 working days, at a rate of €12.90
  • DPD Predict Domicile: Home delivery during time slots, in 2 to 3 working days, at a price of €12.90
FOR ITALY
  • Colissimo Home: Home delivery without signature, in 2 to 3 working days, at a rate of €12.90
  • DPD Predict Home: Home delivery during time slots, in 2 to 3 working days, at a price of €12.90
FOR GERMANY
  • Colissimo Home: Home delivery without signature, in 2 to 3 working days, at a rate of €12.90
  • DPD Predict Home: Home delivery during time slots, in 2 to 3 working days, at a price of €12.90

Order shipments take place Monday to Friday inclusive (except public holidays).

When your order is shipped, you will receive a confirmation email including a tracking number allowing you to know the status of your order with the carrier at any time.

This information will be useful for you to contact the carrier to whom the package was entrusted, regarding a question, a delay or complaint.

Please note, once your order is "being prepared" the delivery address can no longer be modified. For more information, you can consult our FAQ section.

Order delivery addresses cannot be changed once your order is being prepared.

How can I pay for my Lilliputiens online order?

We offer various secure payment options for your Lilliputiens order:

We accept payments by credit card (Carte Bleue, Visa, or Mastercard) and Bancontact through the secure Payplug system, which ensures the security of the transaction according to the latest standards via the secure PCI DSS platform of Payplug. We also accept payments through PayPal.

It is also possible to pay for an order using the secure PayPal solution.

When making a payment for an order, you will be redirected to the server of the selected payment system, so that encrypted information is transmitted only between you and the interface that will validate the transaction.

After a successful payment, a confirmation page will load, and an order confirmation will be sent to you via email.

Please note that our Lilliputiens online store does not offer the option to pay by check or bank transfer.