Frequently Asked Questions

You can contact Lilliputiens customer service through our contact form.
You will receive an answer within 48 hours.

What are the different delivery methods and associated prices?


Delivery is free for any purchase over €40 including tax, regardless of the delivery method chosen.

We offer the following delivery methods:

For France :

  • Colissimo Domicile: Home delivery without signature, in 2 to 3 working days, at a rate of €8.90
  • DPD Predict Domicile: Home delivery during time slots, in 2 to 3 working days, at a price of €8.90
  • Colissimo Collection points: Delivery to the post office, Pickup relay & Pickup Station lockers, in 2 to 3 working days, at a rate of €6.90
  • DPD Relais Pickup: Delivery to relays, in 2 to 3 working days, at a price of €6.90.

For Belgium:

  • Colissimo Domicile: Home delivery without signature, in 2 to 3 working days, at a rate of €8.90
  • DPD Predict Domicile: Home delivery during time slots, in 2 to 3 working days, at a price of €8.90
  • Colissimo Collection points: Delivery to the post office, Pickup relay & Pickup Station lockers, in 2 to 3 working days, at a rate of €8.90

For Spain:

  • Colissimo Domicile with signature: Home delivery without signature, in 2 to 3 working days, at a rate of €12.90
  • DPD Predict Domicile: Home delivery during time slots, in 2 to 3 working days, at a price of €12.90
  • Colissimo Collection points: Delivery to the post office, Pickup relay & Pickup Station lockers, in 2 to 3 working days, at a rate of €12.90

The delivery times mentioned above are indicative and exclude preparation, that is to say once the package has been handed over to the carrier, excluding sales and Christmas periods and excluding exceptional events (strikes, bad weather, etc.).

Shipments take place Monday to Friday inclusive (except public holidays).

When your order is shipped, you will receive a confirmation email including a package tracking number allowing you to know the status of the order with the carrier at any time.

You can use this information to track your package throughout its journey.